umbraco and sitecore support
bit10 provide a full range of Umbraco and Sitecore website maintenance services, even if we did not build your original website!
We understand that any new website project represents a significant investment in both time and capital for any company. However once the website has gone live, supporting that investment can be just as challenging, no matter how large your staff or budget.
In today’s ever changing marketplace almost every company is looking for complete customer care that extends beyond routine support to full call ownership and managed response.
bit10's range of maintenance and support contracts offer are focused to suit individual customers' response time requirements. Options include 2 hours, 4 hours, or next business day and so on. We also offer 24 x 7 x 365 days mission critical support and business continuity services.
Customers who take out one of our support agreements will be given access to our dedicated support portal. This is our online ticketing system with additional features such as customer only discussion forums and a public facing solution centre.
To find out how bit10 can support your Umbraco or Sitecore website contact our sales team on 0800 170 1010 or send us an email to firstname.lastname@example.org